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Sunday, August 25, 2013

Change Management Checklists: Communication

You could write an entire blog dedicated to communication (in fact, I believe there may be one or two out there).  I'm going to try to condense all of that information into my top 10 communication activities. Read on...

Communication Activities
  • Collaborate with the Corporate Communications department (if your organization has one)
  • Conduct a vehicle analysis
  • Conduct an audience analysis
  • Determine the review process for various types of communications and vehicles
  • Create a detailed communication plan
  • Write communications - keep them short, simple, and relevant
  • Spell check, grammar check, and have someone else do a second review
  • Develop and monitor feedback channels - remember...communication is a two-way activity!
  • Update your communication plan based on feedback you receive
  • When you think you've communicated enough, communicate more
Let me know: What is the most effective communication you have ever received at work?

2 comments:

  1. Great work - very practical, high-level, relevant. In my experience, we also begin this process by identifying the urgent need for change and creating a clear and compelling vision, which we align with communications (although that may be considered pre-communication activities). Keep up the good work Emily!

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  2. Nice post!!! Change management is a system for diminishing and overseeing imperviousness to change when actualizing methodology, engineering or authoritative change.

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