Change Management Checklists: Communication

You could write an entire blog dedicated to communication (in fact, I believe there may be one or two out there).  I'm going to try to condense all of that information into my top 10 communication activities. Read on...

Communication Activities

• Collaborate with the Corporate Communications department (if your organization has one)
• Conduct a vehicle analysis
• Conduct an audience analysis
• Determine the review process for various types of communications and vehicles
• Create a detailed communication plan
• Write communications - keep them short, simple, and relevant
• Spell check, grammar check, and have someone else do a second review
• Develop and monitor feedback channels - remember...communication is a two-way activity!
• Update your communication plan based on feedback you receive
• When you think you've communicated enough, communicate more

Let me know: What is the most effective communication you have ever received at work?

Change Management Checklists: Stakeholder Management

I'll get right to it.

Stakeholder Management Activities

• Conduct a Stakeholder Analysis
• Develop a checklist of behaviors stakeholders should demonstrate by the end of each project phase
• Identify how far along the change curve you want each stakeholder group to be at specific points throughout the project
• Create a Stakeholder Management plan
• Conduct a Change Impact Assessment
• Create a plan to involve stakeholders in the project
• Remember that project team members are stakeholders, too
• Prepare to help stakeholders through the inevitable performance dip that accompanies a change
• Work with Human Resources and your organization's leadership to identify ways to motivate your stakeholders to adopt the change
• Celebrate every time a stakeholder group successfully adopts the change

Let me know: Do you agree with this list?  What else would you add?